Q: What is HICAPS and how does it work?

A:

HICAPS (Health Industry Claims and Payments Service) is an electronic health claims system now used throughout many healthcare providers. It allows you to automatically claim benefits on the spot by using your ACA Health membership card.

By using HICAPS you will save time, as you will no longer have to lodge your claim via the post. And, more importantly, you will save money because you won’t be out of pocket during the time it takes to claim the benefit back from us.