Current Vacancies

Looking for a career move? Why not consider ACA Health Benefits Fund, a Private Health Insurance Fund.  Founded in 1934, we are a not-for-profit Fund working hard to continually provide our members with value-for-money health cover at a great price. For almost 100 years we have supported families of iconic Australian companies like Sanitarium, Sydney Adventist Hospital and Adventist Education.

Customer Service Officers – Membership & Claims

 Full-time and casual on-site positions available in membership services and claims assessing.

Responsibilities and attributes:

• High level of customer service skills
• Experience in data and word processing
• Excellent attention to detail
• Ability to work well in a team environment
• High level of computer and keyboarding skills
• Strong written and verbal communication skills
• Professional phone manner

*ACA Health reserves the right to fill these positions at its discretion at any time. 

*You must have the legal right to work in Australia.

Email your resume to [email protected]

Sales Representative

This is a full-time on-site role for a Sales Representative located in Wahroonga, NSW. The Sales Representative is responsible for following up leads and assisting prospective customers in selecting the best health insurance policies offered by ACA Health Benefits Fund. This role involves conducting sales presentations at various meetings and events, providing information on policy options, addressing member enquiries, and following up on marketing leads. This dynamic position combines relationship-building, sales expertise, and industry knowledge to achieve targets and contribute to the organisation’s success.

Key Responsibilities

Customer Service:

• Act as the primary contact for prospective members, responding to inquiries via telephone, email, and video conferencing.
• Ensure all discussions about new memberships are confirmed in writing and entered into our CRM.
• Maintain the integrity of prospective membership records and update the database regularly.
• Collaborate with Customer Service and Membership Representatives to ensure smooth onboarding of new members.

Sales and Membership:

• Sell ACA Health’s private health insurance products through cold calling and warm leads, completing policy comparisons, and providing face-to-face sales support.
• Build key customer relationships to identify and attend meetings with sales potential.
• Represent ACA Health at various meetings and work sites, preparing and delivering engaging sales presentations.
• Conduct product comparison and quote services.
• Maintain up-to-date knowledge of ACA Health products, market conditions, competitors’ offerings, and sales strategies.
• Submit weekly sales activity reports and provide product comparison feedback to management.
• Contribute to planning, coordinating, and evaluating processes to maximize resources and growth.
• Embrace change, technology, and innovation to improve workplace practices, performance, and service delivery.

Qualifications

• Proven sales experience, preferable in a similar role.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong customer relationships.
• Strong organisational skills and attention to detail.
• Willingness to travel to various sites and national events as required.
• Ability to work effectively in a team environment
• Relevant tertiary qualifications are a plus

We Offer:

• Competitive salary package 
• Half-day Fridays 
• Discounted health insurance
• Be part of a mission-driven organisation dedicated to the health and well-being – putting people before profits.
• Work in a supportive and collaborative environment.
• Opportunities for professional development and growth.
• Opportunities for hybrid work after probation period. 
• Modern / newly renovated offices.

*ACA Health reserves the right to fill these positions at its discretion at any time. 

*You must have the legal right to work in Australia.

Email your resume to [email protected]