Contact ACA Health Benefits Fund

We’d love to hear from you…feel free to contact us via any of the methods below, our friendly Customer Service Team will be happy to help.

Telephone

Postal Address

Locked Bag 2014, Wahroonga NSW 2076

In Person

148 Fox Valley Road, Wahroonga NSW 2076

Office Hours

Monday to Thursday: 9.00am – 5.00pm

Friday:                            9.00am – 12:15pm

Make a Complaint

If you are unhappy with the treatment you have received from ACA Health you first need to contact us and we will attempt to find a satisfactory resolution. If you are still unsatisfied after exhausting our internal complaints resolution options (view our Complaints Policy), you are welcome to contact the Private Health Insurance Ombudsman (Private Health Insurance – Commonwealth Ombudsman).

Click Here to access a copy of the Complaint Notification Form

Whistleblower

If you want to make a disclosure, click here to access our Making a Disclosure Form.