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PostalContact ACA Health Benefits Fund
We’d love to hear from you…feel free to contact us via any of the methods below, our friendly Customer Service Team will be happy to help.
Telephone
Postal Address
Locked Bag 2014, Wahroonga NSW 2076
In Person
148 Fox Valley Road, Wahroonga NSW 2076
Office Hours
Monday to Thursday: 9.00am – 5.00pm
Friday: 9.00am – 12:15pm
Make a Complaint
If you are unhappy with the treatment you have received from ACA Health you first need to contact us and we will attempt to find a satisfactory resolution. If you are still unsatisfied after exhausting our internal complaints resolution options (view our Complaints Policy), you are welcome to contact the Private Health Insurance Ombudsman (Private Health Insurance – Commonwealth Ombudsman).
Click Here to access a copy of the Complaint Notification Form
Whistleblower
If you want to make a disclosure, click here to access our Making a Disclosure Form.