COVID-19 Response

Dear Members,

As COVID-19 continues to create upheaval and uncertainty ACA Health have closed our office indefinitely to ensure we protect our staff and their families. Despite this, we want to reassure you that we’re here for you and will continue to service your insurance needs.

So, whether you need to make a claim, update your policy or buy a new policy, we’re ready to help you and are committed to deliver the great service that we always do. If you need to make contact with us regarding your insurance policy over the coming months please do so by phone on 1300 368 390, use our Online Member Portal at or email us at

Our Frequently Asked Questions page has been updated for your convenience with COVID-19-related questions and answers.


We appreciate your understanding.

Stay safe and healthy,

ACA Health Team

Posted: March 25 2020